Refund Policy – Del Cab Service
Legal Name – Pawan Gupta
Trade Name – Del cab services
At Del Cab Service, we aim to provide a smooth and reliable travel experience for all our customers. We understand that plans can change, and therefore, we have a transparent cancellation and refund policy in place.
Cancellation Charges:
Cancellation within 24 hours of scheduled ride time: 25% cancellation charge will be applied.
Cancellation between 24 to 48 hours before scheduled ride time: 10% cancellation charge will be applied.
Cancellation before 48 hours of scheduled ride time: Full amount will be refunded with no cancellation charge.
Refund Process:
All eligible refunds will be credited within 5-7 business days from the date of cancellation.
Refunds will be credited to the original payment method used at the time of booking.
In case of any delay or issue with refunds, please contact our support team at cabdelhi745@gmail.com or call us at 098181 52548.
Non-Refundable Conditions:
No refund will be issued for no-shows or if the ride is canceled after the scheduled pick-up time.
Refunds are not applicable for any partially completed rides.
We reserve the right to modify or update this policy at any time without prior notice. Please review the policy periodically for any changes.
